ISI Support Wiki - User contributions [en]

Main Page

2026-01-02T22:08:45Z

Isiadmin:

User:Isiadmin

2026-01-02T22:08:07Z

Isiadmin:

= ISI IT Administration =

Please contact [mailto:wsehelp@jh.edu wsehelp@jh.edu] for more information.

Notices

2025-11-07T17:12:27Z

Isiadmin:

[[Category:General Information]]
= Service Status =
All services are fully operational.

Please report any errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

Shared Drive

2025-11-07T17:11:37Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Services]]
The '''Shared Drive''', located on the [[MSSI Lab Network#sitatunga.mssi-lab.isi.jhu.edu|MSSI Lab Network]], is available for students to access data related to MSSI Coursework and projects. Users will need an [[MSSI Accounts|MSSI Account]] to access the folder.

= Accessing the Shared Drive =
If you are using any of the [[MSSI General-Use Workstations]], the S:\ drive should be configured for you automatically.

If you wish to use your own system, you will need to be on the [[WiFi]] or [[VPN]].

* On a Windows system, simply open a file browser and navigate to <code>\\sitatunga.mssi-lab.isi.jhu.edu\</code>
* On OSX, open finder and press <code>Command ⌘ + K</code> to open a "Go To" dialog. Navigate to <code>smb://sitatunga.mssi-lab.isi.jhu.edu</code>
* On Linux, you will need Samba installed. You will need to follow instructions for your particular OS on how to do this. Once complete, you can navigate to <code>smb://sitatunga.mssi-lab.isi.jhu.edu</code>

Category:MSSI Lab

2025-11-07T17:11:30Z

Isiadmin:

[[Category:All]]
[[File:IMG 5150.png|thumb|The MSSI Lab 2018-12-21]]
The '''MSSI Lab''' is a space for ISI MSSI students to do their research and course work. The lab is located on the 3rd floor of Malone Hall in room 316 at requires a [https://studentaffairs.jhu.edu/jcard/ J-Card] to enter. Students are typically given access to this room on or before New Student Orientation. If your J-Card does not allow you to access the room, please visit the ISI administrative office in Malone 160.

= Cameras and Security =
Several cameras have been installed in the MSSI lab. While they are there for your safety, please do not rely on cameras to prevent theft. Always secure your belongings before leaving the lab and do not leave valuables overnight.

= Computing Resources =
== MSSI Workstations ==
The MSSI Lab houses 7 [[MSSI General-Use Workstations|general-use workstations]] for MSSI students that can be accessed using an [[MSSI Accounts|MSSI Account]].

== WiFi ==
Both the MSSI Lab and the [[Build Lab]] have access to the [[WiFi|MSSI WiFi]] network that can be accessed using an [[MSSI Accounts|MSSI Account]].

== Projectors ==
On either side of the lab are two short-throw projectors and a speaker system that covers the entire room. Students wishing to use these projectors can do so by connecting to the HDMI port under the North-East table in the audio-visual floorbox. In order to turn on the projectors and adjust the volume, there should be white Epson remote nearby. Please remember to turn off the projectors and return the floor box to its original state when you're finished.

'''Please be respectful of your fellow students using the lab by keeping the volume as low as possible and only displaying appropriate content.'''

Main Page

2025-11-07T17:11:18Z

Isiadmin:

[[Category:General Information]]
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

MSSI General-Use Workstations

2025-11-05T17:59:45Z

Isiadmin:

[[Category:General Information]]
[[Category:MSSI Lab]]
[[Category:Services]]
Within the [[MSSI Lab]] and [[Build Lab]] there are 8 '''General-Use Workstations''' that are available for any MSSI student to use. These workstations are located on top of the desks in the room and are labeled as "MSSI" on the front. These systems are connected to the [[MSSI Lab Network]] and contain most of the software you will need for your coursework along with plenty of other tools for doing your research.

= Current System Specification =
== Hardware - Dell Optiplex 7000 ==
* 1x 12th Generation Intel Core i9- 12900K (16 Cores/30MB/24T/3.2G Hz to 5.2GHz/125W)
* 64GB (2X32GB) DDR5 Non-ECC Mem ory
* 1x M.2 2230 256GB PCIe NVMe Class 35 Solid State Drive (OS)
* 1x M.2 2280 1TB PCIE N VMe Class 40 Solid State Drive (Storage)
* 1x 10 Gigabit Ethernet
* 1x 1 Gigabit Ethernet

== Software ==
The General Use workstations are currently running Windows 11 Enterprise. If there is anything not on this list that you wish to have installed, please contact [mailto:support@isi.jhu.edu support] and we can work to have it set up.

=== General Use ===
* Google Chrome
* Microsoft Office
* Mozilla Firefox
* VMWare Workstation Professional
* 7zip

=== Software Development ===
* Python (via [https://docs.python.org/dev/using/windows.html Install Manager])

=== Forensics ===
* FTK Imager
* Autopsy

=== Network Security ===
* Wireshark

= Connecting Remotely =
The MSSI workstations are all running [https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c Microsoft Remote Desktop]. To connect, you must be on the [[MSSI_Lab_Network|MSSI network]], [[WiFi]], or [[VPN]].

When choosing a host/server to connect to, use the following format, replacing "XX" with a number between 00 and 07: '''MSSI-XX.mssi-lab.isi.jhu.edu'''

Only one student may be logged in to an MSSI machine at a time. If the system is currently in use, you will be notified when trying to connect.

'''While you are able to kick other students off, please refrain from doing so.''' If you believe another student is kicking you off a lab system, please contact [mailto:support@isi.jhu.edu support] and we will handle it accordingly.

MSSI Lab Printers

2025-11-05T17:59:28Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Services]]
The '''MSSI Lab Printers''' are available for students to use to print documents for classwork, research, or personal use.

= Important Note on Privacy =
Due to past abuse of the printers, ISI has had to enable a print management server. This forces all users to authenticate using their [[MSSI Accounts|MSSI Account]]. All print jobs are monitored and kept on file for up to a year, so please refrain from printing anything that might contain sensitive information.

= Using Printers =

== MSSI Workstations ==
All [[MSSI General-Use Workstations]] have printers pre-configured on them by default. If you find that these printers are not available, please contact [mailto:isisupport@jh.edu isisupport@jh.edu] and let us know which system or systems are affected.

== Personal Devices ==
In order to use your own device, you can follow instructions here:

[https://mongoose.mssi-lab.isi.jhu.edu:9164/setup https://mongoose.mssi-lab.isi.jhu.edu:9164/setup]

'''Note:''' You will need to be on an MSSI Lab network to access this link. This includes the [[WiFi]] and [[VPN]].

= Printer Options =

== HP LaserJet M506 ==
[[File:m506dn.png|thumb|HP M506dn Printer]]
* Located in Malone 316
* Primary MSSI Printer
* [https://support.hp.com/za-en/drivers/selfservice/HP-LaserJet-500-Printer-series/7326621/model/7326624 Drivers]
* Requires MSSI Account
* Prints 45 pages per minute (ppm) on letter and 43 ppm on A4-size paper
* Black and White Only
* Duplexing

WiFi

2025-11-05T17:59:15Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Networking]]
[[Category:Services]]
[[Category:WiFi]]
= About =
This network is designed to interact with systems in the [[MSSI Lab]] and is strictly for use by ISI students.

* '''Location:''' Malone Hall 316 and 356
* '''ESSID:''' MSSI-LAB
* '''Supported Protocols:''' 802.11N/B/G/A/AC
* '''Authentication:''' WPA2 Enterprise; 802.1x RADIUS PEAP/MSCHAPV2

== Features ==

Here's some things you can do on the MSSI-LAB wifi that you
can't do on the Hopkins wifi:

* Connect to [[MSSI_Lab_Network|SITATUNGA]], the MSSI Shared Storage server.
* Connect to STEAM, the MSSI license server for [[FTK]] and [[IDA Pro]].
* Access hacking resources!
** The Hopkins network blocks access to certain websites related to network security or hacking. You don't have to worry about any filters on this network.
* Connect directly to internal research and coursework VMs.
* Access to the [[MSSI Lab Printers]]

= Connecting =
To connect, look for the "MSSI-LAB" ESSID on the 3rd floor of Malone Hall and use your [[MSSI Accounts|MSSI Account]] to authenticate.

Please keep in mind that while this and other ISI networks give you much more freedom than JHU, you are still bound by the terms and conditions set in the ISI Rules of Use for the MSSI Lab and General-Use Computers as well as local, state and/or federal laws and [http://it.jhu.edu/policies/ JHU's Computing Ethics Policy].

VPN

2025-11-05T17:58:58Z

Isiadmin:

[[Category:Networking]]
[[Category:Services]]
[[Category:MSSI Lab]]
= About =
ISI maintains a private VPN for students to be able to access the MSSI lab remotely. You will need a valid [[MSSI Accounts|MSSI Account]] in order to connect.

= Connecting =
In order to connect to the VPN, students will need OpenVPN software configured:

== Server Information ==
* '''Server:''' vpn.isi.jhu.edu (128.220.247.15)
* '''Mode:''' tun
* '''Port:''' 1194

== Clients and Configuration Files ==
* Windows users can use the [https://labs.isi.jhu.edu/vpn/openvpn-meerkat-UDP4-1194-install-2.6.7-I001-amd64.exe 64-bit all-in-one installer].
* MacOS users can use [https://www.sparklabs.com/viscosity/download/ Viscosity] for 30 days free. ([https://labs.isi.jhu.edu/vpn/meerkat-UDP4-1194-Viscosity.visc.zip Configuration Files])
* Linux users (and advanced Windows/MacOS users) can use OpenVPN with the [https://labs.isi.jhu.edu/vpn/meerkat-UDP4-1194-config.zip provided configuration].

{| class="wikitable"
|+ Installer Checksums
|-
! File !! MD5 !! SHA
|-
| meerkat-UDP4-1194-config.ovpn || eb99f48ad815720636c6ac3d43c42779 || c756068730022423d9a2338f298f03f766213f86
|-
| meerkat-UDP4-1194-config.zip || 37dd1d745095c73c011004bb0eb09842 || de8dfda07eb217630c4ffd0300ba53687cbf558c
|-
| meerkat-UDP4-1194-Viscosity.visc.zip || f8175a88ed0d6e7c33fa06daeee8e7e7 || 8dd10d5661ef29e3d8c42194fcd1bd28ec5340ea
|-
| openvpn-meerkat-UDP4-1194-install-2.6.7-I001-amd64.exe || 6bdd5af18fd95ef3dae766267804e688 || d0ea5326ee0a87c91734cad8e2fefa66d4354b51
|-
| openvpn-meerkat-UDP4-1194-install-2.6.7-I001-x86.exe || b438eff282cfc6f020471e5651f476a8 || c8c9bb8035a4fa685ce8602b6714601e8aea8eb3
|}

== Troubleshooting ==

=== Connection Confirmation ===
If you can open a browser and access https://meerkat.mssi-lab.isi.jhu.edu, you will know you've gotten the VPN configured correctly. You do not need to log in to this page. Simply accessing it is proof enough that you're connected.

MSSI Accounts

2025-11-05T17:58:47Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Services]]
All students in the MSSI program will have an '''MSSI Account''' set up for them during new student orientation. While the username will be the same as your [https://my.jh.edu/portal/web/help/what-is-jhed JHED ID], MSSI accounts are maintained on a separate directory server for security reasons.

= Resources =
MSSI accounts are used to log into the following resources:

* [[MSSI General-Use Workstations]]
* [[WiFi|MSSI WiFi Network]]
* [[VPN|MSSI VPN]]
* [[MSSI Lab Printers]]
* [[MSSI Lab Network|MSSI Network Resources]]

'''NOTE:''' Some resources may require you to prefix your username with the MSSI-LAB domain name. For example, if your username is jsmith1, you would use MSSI-LAB\jsmith1 instead.

= Activating Your Account =
Before your account can be activated, you must fill out the [https://forms.office.com/r/jdfjK53jVN Rules of Use for the MSSI Lab and General-Use Computers Form]. Completion of this form will not automatically activate your account, so please expect up to 1 business day for your account to be activated.
'''Please note that this may take longer during the first week of classes.'''

= Password Resets =

== Password Expiration ==
If your password has expired and needs to be reset, you can do so by physically accessing one of the MSSI General-Use Workstations. You will not be able to do this remotely.

== Forgotten Password ==
If you've forgotten your password, please send an email from your university email address to [mailto:isisupport@jh.edu isisupport@jh.edu] to have it reset.

Notices

2025-11-05T17:58:33Z

Isiadmin:

[[Category:General Information]]
= Service Status =
== 2025-11-05 - MSSI Fileserver Outage ==
One of the shared drives set up in the lab filled up completely, causing a chain reaction that took out a few of the virtual machines running the lab.

This is currently impacting the following services:

* MSSI Network File Storage

We're working on getting services back online now. For the most part, all services should restore fairly quickly other than the network shares. That system is the cause of the issues and is undergoing an operation that's going to take a few hours to complete.

Please report any additional errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

Notices

2025-11-05T16:14:33Z

Isiadmin:

[[Category:General Information]]
= Service Status =
== 2025-11-05 - MSSI Fileserver Outage ==
One of the shared drives set up in the lab filled up completely, causing a chain reaction that took out a few of the virtual machines running the lab.

This is currently impacting the following services:

* MSSI WiFi
* MSSI VPN
* MSSI Network File Storage
* MSSI Lab Printer

We're working on getting services back online now. For the most part, all services should restore fairly quickly other than the network shares. That system is the cause of the issues and is undergoing an operation that's going to take a few hours to complete.

Please report any additional errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

MSSI Lab Printers

2025-11-05T15:03:15Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Services]]
{{Template:Major_Outage}}
The '''MSSI Lab Printers''' are available for students to use to print documents for classwork, research, or personal use.

= Important Note on Privacy =
Due to past abuse of the printers, ISI has had to enable a print management server. This forces all users to authenticate using their [[MSSI Accounts|MSSI Account]]. All print jobs are monitored and kept on file for up to a year, so please refrain from printing anything that might contain sensitive information.

= Using Printers =

== MSSI Workstations ==
All [[MSSI General-Use Workstations]] have printers pre-configured on them by default. If you find that these printers are not available, please contact [mailto:isisupport@jh.edu isisupport@jh.edu] and let us know which system or systems are affected.

== Personal Devices ==
In order to use your own device, you can follow instructions here:

[https://mongoose.mssi-lab.isi.jhu.edu:9164/setup https://mongoose.mssi-lab.isi.jhu.edu:9164/setup]

'''Note:''' You will need to be on an MSSI Lab network to access this link. This includes the [[WiFi]] and [[VPN]].

= Printer Options =

== HP LaserJet M506 ==
[[File:m506dn.png|thumb|HP M506dn Printer]]
* Located in Malone 316
* Primary MSSI Printer
* [https://support.hp.com/za-en/drivers/selfservice/HP-LaserJet-500-Printer-series/7326621/model/7326624 Drivers]
* Requires MSSI Account
* Prints 45 pages per minute (ppm) on letter and 43 ppm on A4-size paper
* Black and White Only
* Duplexing

Shared Drive

2025-11-05T15:03:00Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Services]]
{{Template:Major_Outage}}
The '''Shared Drive''', located on the [[MSSI Lab Network#sitatunga.mssi-lab.isi.jhu.edu|MSSI Lab Network]], is available for students to access data related to MSSI Coursework and projects. Users will need an [[MSSI Accounts|MSSI Account]] to access the folder.

= Accessing the Shared Drive =
If you are using any of the [[MSSI General-Use Workstations]], the S:\ drive should be configured for you automatically.

If you wish to use your own system, you will need to be on the [[WiFi]] or [[VPN]].

* On a Windows system, simply open a file browser and navigate to <code>\\sitatunga.mssi-lab.isi.jhu.edu\</code>
* On OSX, open finder and press <code>Command ⌘ + K</code> to open a "Go To" dialog. Navigate to <code>smb://sitatunga.mssi-lab.isi.jhu.edu</code>
* On Linux, you will need Samba installed. You will need to follow instructions for your particular OS on how to do this. Once complete, you can navigate to <code>smb://sitatunga.mssi-lab.isi.jhu.edu</code>

VPN

2025-11-05T15:02:35Z

Isiadmin:

[[Category:Networking]]
[[Category:Services]]
[[Category:MSSI Lab]]
{{Template:Major_Outage}}
= About =
ISI maintains a private VPN for students to be able to access the MSSI lab remotely. You will need a valid [[MSSI Accounts|MSSI Account]] in order to connect.

= Connecting =
In order to connect to the VPN, students will need OpenVPN software configured:

== Server Information ==
* '''Server:''' vpn.isi.jhu.edu (128.220.247.15)
* '''Mode:''' tun
* '''Port:''' 1194

== Clients and Configuration Files ==
* Windows users can use the [https://labs.isi.jhu.edu/vpn/openvpn-meerkat-UDP4-1194-install-2.6.7-I001-amd64.exe 64-bit all-in-one installer].
* MacOS users can use [https://www.sparklabs.com/viscosity/download/ Viscosity] for 30 days free. ([https://labs.isi.jhu.edu/vpn/meerkat-UDP4-1194-Viscosity.visc.zip Configuration Files])
* Linux users (and advanced Windows/MacOS users) can use OpenVPN with the [https://labs.isi.jhu.edu/vpn/meerkat-UDP4-1194-config.zip provided configuration].

{| class="wikitable"
|+ Installer Checksums
|-
! File !! MD5 !! SHA
|-
| meerkat-UDP4-1194-config.ovpn || eb99f48ad815720636c6ac3d43c42779 || c756068730022423d9a2338f298f03f766213f86
|-
| meerkat-UDP4-1194-config.zip || 37dd1d745095c73c011004bb0eb09842 || de8dfda07eb217630c4ffd0300ba53687cbf558c
|-
| meerkat-UDP4-1194-Viscosity.visc.zip || f8175a88ed0d6e7c33fa06daeee8e7e7 || 8dd10d5661ef29e3d8c42194fcd1bd28ec5340ea
|-
| openvpn-meerkat-UDP4-1194-install-2.6.7-I001-amd64.exe || 6bdd5af18fd95ef3dae766267804e688 || d0ea5326ee0a87c91734cad8e2fefa66d4354b51
|-
| openvpn-meerkat-UDP4-1194-install-2.6.7-I001-x86.exe || b438eff282cfc6f020471e5651f476a8 || c8c9bb8035a4fa685ce8602b6714601e8aea8eb3
|}

== Troubleshooting ==

=== Connection Confirmation ===
If you can open a browser and access https://meerkat.mssi-lab.isi.jhu.edu, you will know you've gotten the VPN configured correctly. You do not need to log in to this page. Simply accessing it is proof enough that you're connected.

WiFi

2025-11-05T15:02:24Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Networking]]
[[Category:Services]]
[[Category:WiFi]]
{{Template:Major_Outage}}
= About =
This network is designed to interact with systems in the [[MSSI Lab]] and is strictly for use by ISI students.

* '''Location:''' Malone Hall 316 and 356
* '''ESSID:''' MSSI-LAB
* '''Supported Protocols:''' 802.11N/B/G/A/AC
* '''Authentication:''' WPA2 Enterprise; 802.1x RADIUS PEAP/MSCHAPV2

== Features ==

Here's some things you can do on the MSSI-LAB wifi that you
can't do on the Hopkins wifi:

* Connect to [[MSSI_Lab_Network|SITATUNGA]], the MSSI Shared Storage server.
* Connect to STEAM, the MSSI license server for [[FTK]] and [[IDA Pro]].
* Access hacking resources!
** The Hopkins network blocks access to certain websites related to network security or hacking. You don't have to worry about any filters on this network.
* Connect directly to internal research and coursework VMs.
* Access to the [[MSSI Lab Printers]]

= Connecting =
To connect, look for the "MSSI-LAB" ESSID on the 3rd floor of Malone Hall and use your [[MSSI Accounts|MSSI Account]] to authenticate.

Please keep in mind that while this and other ISI networks give you much more freedom than JHU, you are still bound by the terms and conditions set in the ISI Rules of Use for the MSSI Lab and General-Use Computers as well as local, state and/or federal laws and [http://it.jhu.edu/policies/ JHU's Computing Ethics Policy].

MSSI Accounts

2025-11-05T15:02:09Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Services]]
{{Template:Major_Outage}}
All students in the MSSI program will have an '''MSSI Account''' set up for them during new student orientation. While the username will be the same as your [https://my.jh.edu/portal/web/help/what-is-jhed JHED ID], MSSI accounts are maintained on a separate directory server for security reasons.

= Resources =
MSSI accounts are used to log into the following resources:

* [[MSSI General-Use Workstations]]
* [[WiFi|MSSI WiFi Network]]
* [[VPN|MSSI VPN]]
* [[MSSI Lab Printers]]
* [[MSSI Lab Network|MSSI Network Resources]]

'''NOTE:''' Some resources may require you to prefix your username with the MSSI-LAB domain name. For example, if your username is jsmith1, you would use MSSI-LAB\jsmith1 instead.

= Activating Your Account =
Before your account can be activated, you must fill out the [https://forms.office.com/r/jdfjK53jVN Rules of Use for the MSSI Lab and General-Use Computers Form]. Completion of this form will not automatically activate your account, so please expect up to 1 business day for your account to be activated.
'''Please note that this may take longer during the first week of classes.'''

= Password Resets =

== Password Expiration ==
If your password has expired and needs to be reset, you can do so by physically accessing one of the MSSI General-Use Workstations. You will not be able to do this remotely.

== Forgotten Password ==
If you've forgotten your password, please send an email from your university email address to [mailto:isisupport@jh.edu isisupport@jh.edu] to have it reset.

MSSI General-Use Workstations

2025-11-05T15:01:55Z

Isiadmin:

[[Category:General Information]]
[[Category:MSSI Lab]]
[[Category:Services]]
{{Template:Major_Outage}}
Within the [[MSSI Lab]] and [[Build Lab]] there are 8 '''General-Use Workstations''' that are available for any MSSI student to use. These workstations are located on top of the desks in the room and are labeled as "MSSI" on the front. These systems are connected to the [[MSSI Lab Network]] and contain most of the software you will need for your coursework along with plenty of other tools for doing your research.

= Current System Specification =
== Hardware - Dell Optiplex 7000 ==
* 1x 12th Generation Intel Core i9- 12900K (16 Cores/30MB/24T/3.2G Hz to 5.2GHz/125W)
* 64GB (2X32GB) DDR5 Non-ECC Mem ory
* 1x M.2 2230 256GB PCIe NVMe Class 35 Solid State Drive (OS)
* 1x M.2 2280 1TB PCIE N VMe Class 40 Solid State Drive (Storage)
* 1x 10 Gigabit Ethernet
* 1x 1 Gigabit Ethernet

== Software ==
The General Use workstations are currently running Windows 11 Enterprise. If there is anything not on this list that you wish to have installed, please contact [mailto:support@isi.jhu.edu support] and we can work to have it set up.

=== General Use ===
* Google Chrome
* Microsoft Office
* Mozilla Firefox
* VMWare Workstation Professional
* 7zip

=== Software Development ===
* Python (via [https://docs.python.org/dev/using/windows.html Install Manager])

=== Forensics ===
* FTK Imager
* Autopsy

=== Network Security ===
* Wireshark

= Connecting Remotely =
The MSSI workstations are all running [https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c Microsoft Remote Desktop]. To connect, you must be on the [[MSSI_Lab_Network|MSSI network]], [[WiFi]], or [[VPN]].

When choosing a host/server to connect to, use the following format, replacing "XX" with a number between 00 and 07: '''MSSI-XX.mssi-lab.isi.jhu.edu'''

Only one student may be logged in to an MSSI machine at a time. If the system is currently in use, you will be notified when trying to connect.

'''While you are able to kick other students off, please refrain from doing so.''' If you believe another student is kicking you off a lab system, please contact [mailto:support@isi.jhu.edu support] and we will handle it accordingly.

Category:MSSI Lab

2025-11-05T15:01:44Z

Isiadmin:

[[Category:All]]
{{Template:Major_Outage}}
[[File:IMG 5150.png|thumb|The MSSI Lab 2018-12-21]]
The '''MSSI Lab''' is a space for ISI MSSI students to do their research and course work. The lab is located on the 3rd floor of Malone Hall in room 316 at requires a [https://studentaffairs.jhu.edu/jcard/ J-Card] to enter. Students are typically given access to this room on or before New Student Orientation. If your J-Card does not allow you to access the room, please visit the ISI administrative office in Malone 160.

= Cameras and Security =
Several cameras have been installed in the MSSI lab. While they are there for your safety, please do not rely on cameras to prevent theft. Always secure your belongings before leaving the lab and do not leave valuables overnight.

= Computing Resources =
== MSSI Workstations ==
The MSSI Lab houses 7 [[MSSI General-Use Workstations|general-use workstations]] for MSSI students that can be accessed using an [[MSSI Accounts|MSSI Account]].

== WiFi ==
Both the MSSI Lab and the [[Build Lab]] have access to the [[WiFi|MSSI WiFi]] network that can be accessed using an [[MSSI Accounts|MSSI Account]].

== Projectors ==
On either side of the lab are two short-throw projectors and a speaker system that covers the entire room. Students wishing to use these projectors can do so by connecting to the HDMI port under the North-East table in the audio-visual floorbox. In order to turn on the projectors and adjust the volume, there should be white Epson remote nearby. Please remember to turn off the projectors and return the floor box to its original state when you're finished.

'''Please be respectful of your fellow students using the lab by keeping the volume as low as possible and only displaying appropriate content.'''

Notices

2025-11-05T14:58:06Z

Isiadmin:

[[Category:General Information]]
= Service Status =
== 2025-11-05 - MSSI Fileserver Outage ==
One of the shared drives set up in the lab filled up completely, causing a chain reaction that took out a few of the virtual machines running the lab.

This is currently impacting the following services:

* MSSI Lab Authentication (Workstation Logins)
* MSSI WiFi
* MSSI VPN
* MSSI Network File Storage
* MSSI Lab Printer

We're working on getting services back online now. For the most part, all services should restore fairly quickly other than the network shares. That system is the cause of the issues and is undergoing an operation that's going to take a few hours to complete.

Please report any additional errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

Notices

2025-11-05T14:57:59Z

Isiadmin:

[[Category:General Information]]
= Service Status =
== 2025-11-05 - MSSI Fileserver Outage ==
One of the shared drives set up in the lab filled up completely, causing a chain reaction that took out a few of the virtual machines running the lab.

This is currently impacting the following services:

* MSSI Lab Authentication (Workstation Logins)
* MSSI WiFi
* MSI VPN
* MSSI Network File Storage
* MSSI Lab Printer

We're working on getting services back online now. For the most part, all services should restore fairly quickly other than the network shares. That system is the cause of the issues and is undergoing an operation that's going to take a few hours to complete.

Please report any additional errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

Main Page

2025-11-05T14:54:43Z

Isiadmin:

[[Category:General Information]]
{{Major_Outage}}
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Main Page

2025-11-05T14:54:28Z

Isiadmin:

[[Category:General Information]]
{{Major_Outage}}
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

== Upcoming Vacation - October 22nd to October 27th, 2025 ==
ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] .

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Main Page

2025-11-05T14:53:53Z

Isiadmin:

[[Category:General Information]]
{{Major_Service_Outage}}
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

== Upcoming Vacation - October 22nd to October 27th, 2025 ==
ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] .

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Main Page

2025-10-19T20:29:06Z

Isiadmin: /* Upcoming Vacation - September 12th to September 15th, 2025 */

[[Category:General Information]]
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

== Upcoming Vacation - October 22nd to October 27th, 2025 ==
ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] .

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Category:Deprecated

2025-09-18T19:33:36Z

Isiadmin: Created page with "Articles that are outdated or no longer relevant. Any information contained on pages within this category should be considered obsolete."

Articles that are outdated or no longer relevant. Any information contained on pages within this category should be considered obsolete.

MSSI Lab Printers

2025-09-17T20:58:27Z

Isiadmin:

Notices

2025-09-17T20:58:17Z

Isiadmin:

[[Category:General Information]]
= Service Status =
All services are fully operational.

Please report any errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

Main Page

2025-09-17T20:57:59Z

Isiadmin:

[[Category:General Information]]
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

== Upcoming Vacation - September 12th to September 15th, 2025 ==
ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] .

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

MSSI General-Use Workstations

2025-09-17T13:47:40Z

Isiadmin: /* Software */

Main Page

2025-09-11T16:56:18Z

Isiadmin:

[[Category:General Information]]
{{Service_Outage}}
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

== Upcoming Vacation - September 12th to September 15th, 2025 ==
ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] .

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Template:Service Outage

2025-09-10T17:51:13Z

Isiadmin: Created page with "<div style="position: relative; border: 2px solid #880; background-color: #ffe; padding: 10px 10px 10px 8em; margin: 0px 0px 10px 0px;"> <p style="position: absolute; top: -10px; left: 1em; font-size: 3em;">⚠</p> <p style="font-weight: bold;">There is an ongoing outage that may affect one or more services at ISI.</p> <p>Please visit the Notices page for more information.</p> </div>"

<div style="position: relative; border: 2px solid #880; background-color: #ffe; padding: 10px 10px 10px 8em; margin: 0px 0px 10px 0px;">
<p style="position: absolute; top: -10px; left: 1em; font-size: 3em;">⚠</p>
<p style="font-weight: bold;">There is an ongoing outage that may affect one or more services at ISI.</p>
<p>Please visit the [[Notices]] page for more information.</p>
</div>

MSSI Lab Printers

2025-09-10T17:50:04Z

Isiadmin:

[[Category:MSSI Lab]]
[[Category:Services]]
{{Service Impact}}
The '''MSSI Lab Printers''' are available for students to use to print documents for classwork, research, or personal use.

= Important Note on Privacy =
Due to past abuse of the printers, ISI has had to enable a print management server. This forces all users to authenticate using their [[MSSI Accounts|MSSI Account]]. All print jobs are monitored and kept on file for up to a year, so please refrain from printing anything that might contain sensitive information.

= Using Printers =

== MSSI Workstations ==
All [[MSSI General-Use Workstations]] have printers pre-configured on them by default. If you find that these printers are not available, please contact [mailto:isisupport@jh.edu isisupport@jh.edu] and let us know which system or systems are affected.

== Personal Devices ==
In order to use your own device, you can follow instructions here:

[https://mongoose.mssi-lab.isi.jhu.edu:9164/setup https://mongoose.mssi-lab.isi.jhu.edu:9164/setup]

'''Note:''' You will need to be on an MSSI Lab network to access this link. This includes the [[WiFi]] and [[VPN]].

= Printer Options =

== HP LaserJet M506 ==
[[File:m506dn.png|thumb|HP M506dn Printer]]
* Located in Malone 316
* Primary MSSI Printer
* [https://support.hp.com/za-en/drivers/selfservice/HP-LaserJet-500-Printer-series/7326621/model/7326624 Drivers]
* Requires MSSI Account
* Prints 45 pages per minute (ppm) on letter and 43 ppm on A4-size paper
* Black and White Only
* Duplexing

Main Page

2025-09-10T17:49:46Z

Isiadmin:

[[Category:General Information]]
{{Service_Outage}}
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Notices

2025-09-10T17:48:10Z

Isiadmin:

[[Category:General Information]]
= Service Status =

== 2025-09-10 : Mobility Print in MSSI Lab Broken ==
BYOD [[MSSI_Lab_Printers|Printing in the MSSI Lab]] is currently unavailable. We are working with our print management vendor to resolve the issue. If you need to print, please log in to an [[MSSI_General-Use_Workstations|MSSI General User Workstation]]. We apologize for the inconvenience and will notify users when the issue is resolved.

Please report any errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

MSSI Lab Printers

2025-09-10T03:03:40Z

Isiadmin: /* Personal Devices */

[[Category:MSSI Lab]]
[[Category:Services]]

The '''MSSI Lab Printers''' are available for students to use to print documents for classwork, research, or personal use.

= Important Note on Privacy =
Due to past abuse of the printers, ISI has had to enable a print management server. This forces all users to authenticate using their [[MSSI Accounts|MSSI Account]]. All print jobs are monitored and kept on file for up to a year, so please refrain from printing anything that might contain sensitive information.

= Using Printers =

== MSSI Workstations ==
All [[MSSI General-Use Workstations]] have printers pre-configured on them by default. If you find that these printers are not available, please contact [mailto:isisupport@jh.edu isisupport@jh.edu] and let us know which system or systems are affected.

== Personal Devices ==
In order to use your own device, you can follow instructions here:

[https://mongoose.mssi-lab.isi.jhu.edu:9164/setup https://mongoose.mssi-lab.isi.jhu.edu:9164/setup]

'''Note:''' You will need to be on an MSSI Lab network to access this link. This includes the [[WiFi]] and [[VPN]].

= Printer Options =

== HP LaserJet M506 ==
[[File:m506dn.png|thumb|HP M506dn Printer]]
* Located in Malone 316
* Primary MSSI Printer
* [https://support.hp.com/za-en/drivers/selfservice/HP-LaserJet-500-Printer-series/7326621/model/7326624 Drivers]
* Requires MSSI Account
* Prints 45 pages per minute (ppm) on letter and 43 ppm on A4-size paper
* Black and White Only
* Duplexing

VPN

2025-09-01T16:56:10Z

Isiadmin: /* Clients and Configuration Files */

VPN

2025-08-27T18:41:29Z

Isiadmin: /* Connecting */

Main Page

2025-08-27T14:18:40Z

Isiadmin: /* Hours */

[[Category:General Information]]
{{Planned_Outage}}
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Main Page

2025-08-21T02:23:30Z

Isiadmin:

[[Category:General Information]]
{{Planned_Outage}}
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

== Upcoming Vacation - August 23rd to September 1st, 2025 ==
ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] .

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Notices

2025-08-21T02:22:28Z

Isiadmin: /* 2025-08-27 20:00 to 23:59 EDT - Networking Outage on the Malone Ground Floor */

[[Category:General Information]]
= Service Status =
All services operational.

== 2025-08-27 20:00 to 23:59 EDT - Networking Outage on the Malone Ground Floor ==
WiFi and Ethernet connections will not be available on the ground floor of Malone Hall during an upcoming JHU-planned networking outage.

Please see the [https://support.cs.jhu.edu/wiki/Notices#Outage_2:_Networking_Outage_on_the_Malone_Ground_Floor CS Support Wiki] for more information.

If you have any questions about this change or anticipate it causing a problem with your classwork or experiments, please email [mailto:isisupport@jh.edu isisupport@jh.edu] as soon as possible with your concerns.

Please report any errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

Notices

2025-08-21T02:22:06Z

Isiadmin:

[[Category:General Information]]
= Service Status =
All services operational.

== 2025-08-27 20:00 to 23:59 EDT - Networking Outage on the Malone Ground Floor ==
WiFi and Ethernet connections will not be available on the ground floor of Malone Hall during an upcoming JHU-planned networking outage.

Please see the [https://support.cs.jhu.edu/wiki/Notices#Outage_2:_Networking_Outage_on_the_Malone_Ground_Floor CS Support Wiki] for more information.

If you have any questions about this change or anticipate it causing a problem with your classwork or experiments, please email isisupport@jh.edu as soon as possible with your concerns.

Please report any errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu]

Main Page

2025-08-21T02:16:51Z

Isiadmin:

[[Category:General Information]]
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898

= Hours =
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays].

== Upcoming Vacation - August 23rd to September 1st, 2025 ==
ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] .

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

MSSI General-Use Workstations

2025-08-19T18:25:17Z

Isiadmin: /* Software Development */

[[Category:General Information]]
[[Category:MSSI Lab]]
[[Category:Services]]
Within the [[MSSI Lab]] and [[Build Lab]] there are 8 '''General-Use Workstations''' that are available for any MSSI student to use. These workstations are located on top of the desks in the room and are labeled as "MSSI" on the front. These systems are connected to the [[MSSI Lab Network]] and contain most of the software you will need for your coursework along with plenty of other tools for doing your research.

= Current System Specification =
== Hardware - Dell Optiplex 7000 ==
* 1x 12th Generation Intel Core i9- 12900K (16 Cores/30MB/24T/3.2G Hz to 5.2GHz/125W)
* 64GB (2X32GB) DDR5 Non-ECC Mem ory
* 1x M.2 2230 256GB PCIe NVMe Class 35 Solid State Drive (OS)
* 1x M.2 2280 1TB PCIE N VMe Class 40 Solid State Drive (Storage)
* 1x 10 Gigabit Ethernet
* 1x 1 Gigabit Ethernet

== Software ==
The General Use workstations are currently running Windows 11 Enterprise. If there is anything not on this list that you wish to have installed, please contact [mailto:support@isi.jhu.edu support] and we can work to have it set up.

=== General Use ===
* Microsoft Office
* VMWare Workstation Professional

=== Software Development ===
* Python (via [https://docs.python.org/dev/using/windows.html Install Manager])

=== Forensics ===
* FTK Imager
* Autopsy

=== Network Security ===
* Wireshark

= Connecting Remotely =
The MSSI workstations are all running [https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c Microsoft Remote Desktop]. To connect, you must be on the [[MSSI_Lab_Network|MSSI network]], [[WiFi]], or [[VPN]].

When choosing a host/server to connect to, use the following format, replacing "XX" with a number between 00 and 07: '''MSSI-XX.mssi-lab.isi.jhu.edu'''

Only one student may be logged in to an MSSI machine at a time. If the system is currently in use, you will be notified when trying to connect.

'''While you are able to kick other students off, please refrain from doing so.''' If you believe another student is kicking you off a lab system, please contact [mailto:support@isi.jhu.edu support] and we will handle it accordingly.

MSSI General-Use Workstations

2025-08-19T18:25:04Z

Isiadmin: /* Software */

[[Category:General Information]]
[[Category:MSSI Lab]]
[[Category:Services]]
Within the [[MSSI Lab]] and [[Build Lab]] there are 8 '''General-Use Workstations''' that are available for any MSSI student to use. These workstations are located on top of the desks in the room and are labeled as "MSSI" on the front. These systems are connected to the [[MSSI Lab Network]] and contain most of the software you will need for your coursework along with plenty of other tools for doing your research.

= Current System Specification =
== Hardware - Dell Optiplex 7000 ==
* 1x 12th Generation Intel Core i9- 12900K (16 Cores/30MB/24T/3.2G Hz to 5.2GHz/125W)
* 64GB (2X32GB) DDR5 Non-ECC Mem ory
* 1x M.2 2230 256GB PCIe NVMe Class 35 Solid State Drive (OS)
* 1x M.2 2280 1TB PCIE N VMe Class 40 Solid State Drive (Storage)
* 1x 10 Gigabit Ethernet
* 1x 1 Gigabit Ethernet

== Software ==
The General Use workstations are currently running Windows 11 Enterprise. If there is anything not on this list that you wish to have installed, please contact [mailto:support@isi.jhu.edu support] and we can work to have it set up.

=== General Use ===
* Microsoft Office
* VMWare Workstation Professional

== Software Development ==
* Python (via [https://docs.python.org/dev/using/windows.html Install Manager])

=== Forensics ===
* FTK Imager
* Autopsy

=== Network Security ===
* Wireshark

= Connecting Remotely =
The MSSI workstations are all running [https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c Microsoft Remote Desktop]. To connect, you must be on the [[MSSI_Lab_Network|MSSI network]], [[WiFi]], or [[VPN]].

When choosing a host/server to connect to, use the following format, replacing "XX" with a number between 00 and 07: '''MSSI-XX.mssi-lab.isi.jhu.edu'''

Only one student may be logged in to an MSSI machine at a time. If the system is currently in use, you will be notified when trying to connect.

'''While you are able to kick other students off, please refrain from doing so.''' If you believe another student is kicking you off a lab system, please contact [mailto:support@isi.jhu.edu support] and we will handle it accordingly.

MSSI General-Use Workstations

2025-08-16T01:07:08Z

Isiadmin: /* Software */

[[Category:General Information]]
[[Category:MSSI Lab]]
[[Category:Services]]
Within the [[MSSI Lab]] and [[Build Lab]] there are 8 '''General-Use Workstations''' that are available for any MSSI student to use. These workstations are located on top of the desks in the room and are labeled as "MSSI" on the front. These systems are connected to the [[MSSI Lab Network]] and contain most of the software you will need for your coursework along with plenty of other tools for doing your research.

= Current System Specification =
== Hardware - Dell Optiplex 7000 ==
* 1x 12th Generation Intel Core i9- 12900K (16 Cores/30MB/24T/3.2G Hz to 5.2GHz/125W)
* 64GB (2X32GB) DDR5 Non-ECC Mem ory
* 1x M.2 2230 256GB PCIe NVMe Class 35 Solid State Drive (OS)
* 1x M.2 2280 1TB PCIE N VMe Class 40 Solid State Drive (Storage)
* 1x 10 Gigabit Ethernet
* 1x 1 Gigabit Ethernet

== Software ==
The General Use workstations are currently running Windows 11 Enterprise. If there is anything not on this list that you wish to have installed, please contact [mailto:support@isi.jhu.edu support] and we can work to have it set up.

=== General Use ===
* Microsoft Office
* VMWare Workstation Professional

=== Forensics ===
* FTK Imager
* Autopsy

=== Network Security ===
* Wireshark

= Connecting Remotely =
The MSSI workstations are all running [https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c Microsoft Remote Desktop]. To connect, you must be on the [[MSSI_Lab_Network|MSSI network]], [[WiFi]], or [[VPN]].

When choosing a host/server to connect to, use the following format, replacing "XX" with a number between 00 and 07: '''MSSI-XX.mssi-lab.isi.jhu.edu'''

Only one student may be logged in to an MSSI machine at a time. If the system is currently in use, you will be notified when trying to connect.

'''While you are able to kick other students off, please refrain from doing so.''' If you believe another student is kicking you off a lab system, please contact [mailto:support@isi.jhu.edu support] and we will handle it accordingly.

MSSI General-Use Workstations

2025-08-16T01:07:00Z

Isiadmin: /* Network Security */

[[Category:General Information]]
[[Category:MSSI Lab]]
[[Category:Services]]
Within the [[MSSI Lab]] and [[Build Lab]] there are 8 '''General-Use Workstations''' that are available for any MSSI student to use. These workstations are located on top of the desks in the room and are labeled as "MSSI" on the front. These systems are connected to the [[MSSI Lab Network]] and contain most of the software you will need for your coursework along with plenty of other tools for doing your research.

= Current System Specification =
== Hardware - Dell Optiplex 7000 ==
* 1x 12th Generation Intel Core i9- 12900K (16 Cores/30MB/24T/3.2G Hz to 5.2GHz/125W)
* 64GB (2X32GB) DDR5 Non-ECC Mem ory
* 1x M.2 2230 256GB PCIe NVMe Class 35 Solid State Drive (OS)
* 1x M.2 2280 1TB PCIE N VMe Class 40 Solid State Drive (Storage)
* 1x 10 Gigabit Ethernet
* 1x 1 Gigabit Ethernet

== Software ==
The General Use workstations are currently running Windows 11 Enterprise. If there is anything not on this list that you wish to have installed, please contact [mailto:support@isi.jhu.edu support] and we can work to have it set up.

=== General Use ===
* Microsoft Office
* VMWare Workstation Professional

=== Forensics ===
* FTK Imager
* Autopsy

=== Development ===
* Microsoft Visual Studio
* Python
* Notepad++
* Git

=== Network Security ===
* Wireshark

= Connecting Remotely =
The MSSI workstations are all running [https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c Microsoft Remote Desktop]. To connect, you must be on the [[MSSI_Lab_Network|MSSI network]], [[WiFi]], or [[VPN]].

When choosing a host/server to connect to, use the following format, replacing "XX" with a number between 00 and 07: '''MSSI-XX.mssi-lab.isi.jhu.edu'''

Only one student may be logged in to an MSSI machine at a time. If the system is currently in use, you will be notified when trying to connect.

'''While you are able to kick other students off, please refrain from doing so.''' If you believe another student is kicking you off a lab system, please contact [mailto:support@isi.jhu.edu support] and we will handle it accordingly.

FTK VM

2025-08-16T01:03:56Z

Isiadmin:

[[Category:Forensics]]
[[Category:Virtual Machines]]
[[Category:MSSI Lab]]
[[Category:Deprecated]]
'''<span style="color:#f00">FTK is no longer supported in the MSSI lab. This article is for historical purposes only.</span>'''

ISI maintains a VM with [[FTK]] preconfigured for students to use on their own systems.
= Prerequisites =
In order to run the FTK VM, students will first need to have VMWare Workstation or VMWare Player installed. This is available on all [[MSSI Lab]] systems and can be downloaded by all students using the [[VMAP|Kivuto / VMWare Academic]] account configured for them at the beginning of the semester.

Once you have a system running VMWare available, you will need to be connected to the [[MSSI Lab Network]]. Obviously the MSSI-LAB systems are already connected to this network, but students can connect their own devices using the [[WiFi|MSSI-LAB wifi network]] available on the 3rd floor of Malone Hall (using their MSSI-LAB login and password), any available ethernet port in the [[Build_Lab|ISI Build Lab]] in Malone 356, or by using the [[VPN]].

= Downloading =
Once you're on the MSSI-LAB network, you can download the VM from the following share:

* Windows: \\sitatunga.mssi-lab.isi.jhu.edu\Shared\Forensics\FTK-WIN10-VM\
* MacOS: smb://sitatunga.mssi-lab.isi.jhu.edu/Shared/Forensics/FTK-WIN10-VM/
* Linux: smb://sitatunga.mssi-lab.isi.jhu.edu/Shared/Forensics/FTK-WIN10-VM/

'''Note:''' If you access this share on a non MSSI-LAB computer, you'll need to authenticate using your [[MSSI Accounts|MSSI Account]].

Copy all the files in the folder to your local system and them run the VMX file using VMWare. If you are asked whether you moved or copied it, choose "copied".

You should now be able to access the FTK Software.

FTK VM

2025-08-16T01:03:45Z

Isiadmin:

[[Category:Forensics]]
[[Category:Virtual Machines]]
[[Category:MSSI Lab]]
[[Category:Deprecated]]
'''<span style="color:#f00">FTK is no longer supported in the MSSI lab. This article is for historical purposes only.</span>'''
ISI maintains a VM with [[FTK]] preconfigured for students to use on their own systems.

= Prerequisites =
In order to run the FTK VM, students will first need to have VMWare Workstation or VMWare Player installed. This is available on all [[MSSI Lab]] systems and can be downloaded by all students using the [[VMAP|Kivuto / VMWare Academic]] account configured for them at the beginning of the semester.

Once you have a system running VMWare available, you will need to be connected to the [[MSSI Lab Network]]. Obviously the MSSI-LAB systems are already connected to this network, but students can connect their own devices using the [[WiFi|MSSI-LAB wifi network]] available on the 3rd floor of Malone Hall (using their MSSI-LAB login and password), any available ethernet port in the [[Build_Lab|ISI Build Lab]] in Malone 356, or by using the [[VPN]].

= Downloading =
Once you're on the MSSI-LAB network, you can download the VM from the following share:

* Windows: \\sitatunga.mssi-lab.isi.jhu.edu\Shared\Forensics\FTK-WIN10-VM\
* MacOS: smb://sitatunga.mssi-lab.isi.jhu.edu/Shared/Forensics/FTK-WIN10-VM/
* Linux: smb://sitatunga.mssi-lab.isi.jhu.edu/Shared/Forensics/FTK-WIN10-VM/

'''Note:''' If you access this share on a non MSSI-LAB computer, you'll need to authenticate using your [[MSSI Accounts|MSSI Account]].

Copy all the files in the folder to your local system and them run the VMX file using VMWare. If you are asked whether you moved or copied it, choose "copied".

You should now be able to access the FTK Software.