ISI Support Wiki - User contributions [en]

MSSI General-Use Workstations

2026-02-05T16:33:16Z

Srifkin1: /* Connecting Remotely */

[[Category:General Information]]
[[Category:MSSI Lab]]
[[Category:Services]]
Within the [[MSSI Lab]] and [[Build Lab]] there are 8 '''General-Use Workstations''' that are available for any MSSI student to use. These workstations are located on top of the desks in the room and are labeled as "MSSI" on the front. These systems are connected to the [[MSSI Lab Network]] and contain most of the software you will need for your coursework along with plenty of other tools for doing your research.

= Current System Specification =
== Hardware - Dell Optiplex 7000 ==
* 1x 12th Generation Intel Core i9- 12900K (16 Cores/30MB/24T/3.2G Hz to 5.2GHz/125W)
* 64GB (2X32GB) DDR5 Non-ECC Mem ory
* 1x M.2 2230 256GB PCIe NVMe Class 35 Solid State Drive (OS)
* 1x M.2 2280 1TB PCIE N VMe Class 40 Solid State Drive (Storage)
* 1x 10 Gigabit Ethernet
* 1x 1 Gigabit Ethernet

== Software ==
The General Use workstations are currently running Windows 11 Enterprise. If there is anything not on this list that you wish to have installed, please contact [mailto:support@isi.jhu.edu support] and we can work to have it set up.

=== General Use ===
* Google Chrome
* Microsoft Office
* Mozilla Firefox
* VMWare Workstation Professional
* 7zip

=== Software Development ===
* Python (via [https://docs.python.org/dev/using/windows.html Install Manager])

=== Forensics ===
* FTK Imager
* Autopsy

=== Network Security ===
* Wireshark

= Connecting Remotely =
The MSSI workstations are all running [https://support.microsoft.com/en-us/windows/how-to-use-remote-desktop-5fe128d5-8fb1-7a23-3b8a-41e636865e8c Microsoft Remote Desktop]. To connect, you must be on the [[MSSI_Lab_Network|MSSI network]], [[WiFi]], or [[VPN]].

When choosing a host/server to connect to, use the following format, replacing "XX" with a number between 00 and 07: '''MSSI-XX.mssi-lab.isi.jhu.edu'''

Only one student may be logged in to an MSSI machine at a time. If the system is currently in use, you will be notified when trying to connect.

'''While you are able to kick other students off, please refrain from doing so.''' If you believe another student is kicking you off a lab system, please contact [mailto:isisupport@jh.edu ISI support], and we will handle it accordingly.

Category:Audio Visual

2026-01-06T13:34:50Z

Srifkin1: /* General Malone Hall A/V Support */

Category:Audio Visual

2026-01-06T13:33:55Z

Srifkin1: /* General Malone Hall A/V Support */

Category:Audio Visual

2026-01-06T13:33:06Z

Srifkin1: /* General Malone Hall A/V Support */

[[Category:All]]
Malone Hall has advanced '''Audio-Visual''' (A/V) equipment installed throughout the building. Many rooms (offices & seminar/conference rooms, etc.) have TV monitors or projectors for displaying your content. One conference room, Malone Hall 107, is configured for presentations and video conferences using Skype and Zoom. Another conference room, Malone Hall 228 is configured for presentations. The [[MSSI Lab]] is configured with a couple projectors for class presentations or small-group work for courses.

= A/V Support =
'''NOTE: ISI does not administer or repair general A/V equipment or services within Malone Hall or for Hackerman B-17's lecture hall.'''

== General Malone Hall A/V Support ==

Please see [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options Audio-Visual Support Options] for more info.
=== KIT-CATS ===
'''K'''rieger '''I'''nformation '''T'''echnology - '''C'''lassroom '''A'''udiovisual '''T'''echnology '''S'''upport. Support for most Malone offices and some seminar/conference rooms.
* [http://web1.johnshopkins.edu/classrooms/avservices Website]
* (410) 516-6699 (calling will provide you faster service.)
* [mailto:kitcats@jhu.edu kitcats@jhu.edu]
'''NOTE: Kit-cats should not ask you for a charge number. If they do, please contact: [mailto:emaher2@jhu.edu Erin Maher-Moran].'''

=== WSE Center for Learning Design & Technology ===
Support for ''Studio'' and/or ''Zoom Rooms''.
* [https://support.cldt.jhu.edu/hc/en-us Website]
* (410) 514-3124 (calling will provide you faster service.)
* [mailto:cldtsupport@jhu.edu cldtsupport@jhu.edu]

Service Catalog

2026-01-06T13:24:26Z

Srifkin1: /* About */

[[category:General Information]]
[[category:Services]]
= About =
<span style="color:#f00">'''As of January, 2026,'''</span> ISI IT support is provided through WSE IT. To submit a support request, please send an email to [mailto:isisupport@jh.edu isisupport@jh.edu] For general user support, ISI IT Support (via WSE IT) is available Monday through Friday 8:30am to 5pm Eastern Time.

= Computer Systems Managed by ISI =
* The [[MSSI Lab]] and all systems therein, including the MSSI General Use computers and the Forensics "FTK" systems.
* Virtual machine Hosts and Guests for MSSI classes and coursework.

ISI faculty, staff, researchers, and students typically self-maintain their own systems. This includes research/project servers, virtual machines hosted on ISI research systems, and any hardware being loaned by ISI.

We will support hardware maintenance requests on systems owned by ISI but can not guarantee the ability to troubleshoot software or operating systems installed on these machines.

= ISI Online Services =
The Information Security Institute provides the following online services to affiliated users:

* [[VM Hosting|Virtual Machines]]: Any ISI affiliate may request virtual machines for classes, capstone projects, or independent research. Several hypervisors are available depending on the purpose.
* [[GitHub]]: ISI maintains a GitHub account for research and educational use.

= ISI Hardware =
We have an extensive collection of hardware available that may be [[Hardware Checkout|loaned to students]], faculty, or staff for courses or research.

= Purchasing Equipment =
Hardware or software needed for your research or capstone projects may be purchased with proper approval documentation. If you need the department to purchase equipment or software for you, please speak with your PI, advisor, or someone in CS Department Administration.

= Infrastructure =

== Network ==
Malone Hall contains several different networks used by different groups within the building. On the 3rd floor, any "Yellow" ethernet port is managed by ISI. We can configure any of these ports to allow connectivity to one or more of the following networks:

* [[MSSI Lab Network]]: This network is intended for MSSI students for classwork and general use. Clients may connect via DHCP and will have internet connectivity via NAT.
* Research Network: This network is reserved for ISI faculty and researchers. IP Addresses are internet-routable, are assigned statically, and must be reserved in advance from ISI support.
* DMZ Network: This network is for internet-routable systems. Any system on this network must have prior approval from ISI support.

== Printing ==
We provide access to an [[MSSI_Lab_Printers|ISI managed printer]] in the MSSI lab. Access to this printer is only permitted via MSSI workstations.

'''NOTES:''' ISI support does not supply or change paper in the printers we manage. Users can obtain paper from the ISI Admin Office in Malone 160.

== Additional Infrastructure Notes ==

Audio/Visual (including conference room and office A/V) services and support in Malone Hall are handled by other groups within JHU. Please see: [[Audio-Visual]].

Main Page

2026-01-06T13:23:55Z

Srifkin1:

[[Category:General Information]]
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] (<span style="color:#f00">As of January, 2026,</span> ISI IT support is provided by WSE IT, but you use this email address to submit a support ticket.)

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Main Page

2026-01-06T13:08:28Z

Srifkin1:

[[Category:General Information]]
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] (As of January, 2026, ISI IT support is provided by WSE IT, but you use this email address to submit a support ticket.)

= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]

= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

'''Note: this wiki is only modifiable by administrators.'''

= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Service Catalog

2026-01-06T13:05:57Z

Srifkin1: /* About */

[[category:General Information]]
[[category:Services]]
= About =
'''As of January, 2026,''' ISI IT support is provided through WSE IT. To submit a support request, please send an email to [mailto:isisupport@jh.edu isisupport@jh.edu] For general user support, ISI IT Support (via WSE IT) is available Monday through Friday 8:30am to 5pm Eastern Time.

= Computer Systems Managed by ISI =
* The [[MSSI Lab]] and all systems therein, including the MSSI General Use computers and the Forensics "FTK" systems.
* Virtual machine Hosts and Guests for MSSI classes and coursework.

ISI faculty, staff, researchers, and students typically self-maintain their own systems. This includes research/project servers, virtual machines hosted on ISI research systems, and any hardware being loaned by ISI.

We will support hardware maintenance requests on systems owned by ISI but can not guarantee the ability to troubleshoot software or operating systems installed on these machines.

= ISI Online Services =
The Information Security Institute provides the following online services to affiliated users:

* [[VM Hosting|Virtual Machines]]: Any ISI affiliate may request virtual machines for classes, capstone projects, or independent research. Several hypervisors are available depending on the purpose.
* [[GitHub]]: ISI maintains a GitHub account for research and educational use.

= ISI Hardware =
We have an extensive collection of hardware available that may be [[Hardware Checkout|loaned to students]], faculty, or staff for courses or research.

= Purchasing Equipment =
Hardware or software needed for your research or capstone projects may be purchased with proper approval documentation. If you need the department to purchase equipment or software for you, please speak with your PI, advisor, or someone in CS Department Administration.

= Infrastructure =

== Network ==
Malone Hall contains several different networks used by different groups within the building. On the 3rd floor, any "Yellow" ethernet port is managed by ISI. We can configure any of these ports to allow connectivity to one or more of the following networks:

* [[MSSI Lab Network]]: This network is intended for MSSI students for classwork and general use. Clients may connect via DHCP and will have internet connectivity via NAT.
* Research Network: This network is reserved for ISI faculty and researchers. IP Addresses are internet-routable, are assigned statically, and must be reserved in advance from ISI support.
* DMZ Network: This network is for internet-routable systems. Any system on this network must have prior approval from ISI support.

== Printing ==
We provide access to an [[MSSI_Lab_Printers|ISI managed printer]] in the MSSI lab. Access to this printer is only permitted via MSSI workstations.

'''NOTES:''' ISI support does not supply or change paper in the printers we manage. Users can obtain paper from the ISI Admin Office in Malone 160.

== Additional Infrastructure Notes ==

Audio/Visual (including conference room and office A/V) services and support in Malone Hall are handled by other groups within JHU. Please see: [[Audio-Visual]].

Service Catalog

2026-01-06T13:05:28Z

Srifkin1: /* About */

[[category:General Information]]
[[category:Services]]
= About =
As of January, 2026, ISI IT support is provided through WSE IT. To submit a support request, please send an email to [mailto:isisupport@jh.edu isisupport@jh.edu] For general user support, ISI IT Support (via WSE IT) is available Monday through Friday 8:30am to 5pm Eastern Time.

= Computer Systems Managed by ISI =
* The [[MSSI Lab]] and all systems therein, including the MSSI General Use computers and the Forensics "FTK" systems.
* Virtual machine Hosts and Guests for MSSI classes and coursework.

ISI faculty, staff, researchers, and students typically self-maintain their own systems. This includes research/project servers, virtual machines hosted on ISI research systems, and any hardware being loaned by ISI.

We will support hardware maintenance requests on systems owned by ISI but can not guarantee the ability to troubleshoot software or operating systems installed on these machines.

= ISI Online Services =
The Information Security Institute provides the following online services to affiliated users:

* [[VM Hosting|Virtual Machines]]: Any ISI affiliate may request virtual machines for classes, capstone projects, or independent research. Several hypervisors are available depending on the purpose.
* [[GitHub]]: ISI maintains a GitHub account for research and educational use.

= ISI Hardware =
We have an extensive collection of hardware available that may be [[Hardware Checkout|loaned to students]], faculty, or staff for courses or research.

= Purchasing Equipment =
Hardware or software needed for your research or capstone projects may be purchased with proper approval documentation. If you need the department to purchase equipment or software for you, please speak with your PI, advisor, or someone in CS Department Administration.

= Infrastructure =

== Network ==
Malone Hall contains several different networks used by different groups within the building. On the 3rd floor, any "Yellow" ethernet port is managed by ISI. We can configure any of these ports to allow connectivity to one or more of the following networks:

* [[MSSI Lab Network]]: This network is intended for MSSI students for classwork and general use. Clients may connect via DHCP and will have internet connectivity via NAT.
* Research Network: This network is reserved for ISI faculty and researchers. IP Addresses are internet-routable, are assigned statically, and must be reserved in advance from ISI support.
* DMZ Network: This network is for internet-routable systems. Any system on this network must have prior approval from ISI support.

== Printing ==
We provide access to an [[MSSI_Lab_Printers|ISI managed printer]] in the MSSI lab. Access to this printer is only permitted via MSSI workstations.

'''NOTES:''' ISI support does not supply or change paper in the printers we manage. Users can obtain paper from the ISI Admin Office in Malone 160.

== Additional Infrastructure Notes ==

Audio/Visual (including conference room and office A/V) services and support in Malone Hall are handled by other groups within JHU. Please see: [[Audio-Visual]].

Service Catalog

2026-01-05T21:53:43Z

Srifkin1: /* About */

[[category:General Information]]
[[category:Services]]
= About =
We are available via email at [mailto:isisupport@jh.edu isisupport@jh.edu] (Services provided by WSE IT at that email address)
For general user support, we are available Monday through Friday 8:30am to 5pm Eastern Time.

= Computer Systems Managed by ISI =
* The [[MSSI Lab]] and all systems therein, including the MSSI General Use computers and the Forensics "FTK" systems.
* Virtual machine Hosts and Guests for MSSI classes and coursework.

ISI faculty, staff, researchers, and students typically self-maintain their own systems. This includes research/project servers, virtual machines hosted on ISI research systems, and any hardware being loaned by ISI.

We will support hardware maintenance requests on systems owned by ISI but can not guarantee the ability to troubleshoot software or operating systems installed on these machines.

= ISI Online Services =
The Information Security Institute provides the following online services to affiliated users:

* [[VM Hosting|Virtual Machines]]: Any ISI affiliate may request virtual machines for classes, capstone projects, or independent research. Several hypervisors are available depending on the purpose.
* [[GitHub]]: ISI maintains a GitHub account for research and educational use.

= ISI Hardware =
We have an extensive collection of hardware available that may be [[Hardware Checkout|loaned to students]], faculty, or staff for courses or research.

= Purchasing Equipment =
Hardware or software needed for your research or capstone projects may be purchased with proper approval documentation. If you need the department to purchase equipment or software for you, please speak with your PI, advisor, or someone in CS Department Administration.

= Infrastructure =

== Network ==
Malone Hall contains several different networks used by different groups within the building. On the 3rd floor, any "Yellow" ethernet port is managed by ISI. We can configure any of these ports to allow connectivity to one or more of the following networks:

* [[MSSI Lab Network]]: This network is intended for MSSI students for classwork and general use. Clients may connect via DHCP and will have internet connectivity via NAT.
* Research Network: This network is reserved for ISI faculty and researchers. IP Addresses are internet-routable, are assigned statically, and must be reserved in advance from ISI support.
* DMZ Network: This network is for internet-routable systems. Any system on this network must have prior approval from ISI support.

== Printing ==
We provide access to an [[MSSI_Lab_Printers|ISI managed printer]] in the MSSI lab. Access to this printer is only permitted via MSSI workstations.

'''NOTES:''' ISI support does not supply or change paper in the printers we manage. Users can obtain paper from the ISI Admin Office in Malone 160.

== Additional Infrastructure Notes ==

Audio/Visual (including conference room and office A/V) services and support in Malone Hall are handled by other groups within JHU. Please see: [[Audio-Visual]].