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[[Category:General Information]] | [[Category:General Information]] | ||
{{Planned_Outage}} | |||
[[File:Malone-exterior.jpg|border|400px|right]] | [[File:Malone-exterior.jpg|border|400px|right]] | ||
''' Welcome to the JHU Information Security Institute's Support Wiki ''' | |||
Here we provide documentation on how to use many of our services. | Here we provide documentation on how to use many of our services. | ||
If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto: | If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] or call 410-516-4898 | ||
We are typically available 10:00am to 6:00pm Monday through Friday, except [https:// | = Hours = | ||
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays]. | |||
[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays]. | |||
= What IT Services Do We Provide? = | |||
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]] | New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]] | ||
= Operational Status of ISI Servers/Services/Labs = | = <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs = | ||
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications. | Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications. | ||
'''Note: this wiki is only modifiable by administrators.''' | '''Note: this wiki is only modifiable by administrators.''' | ||
= Categories = | |||
<div id=main-page-categories> | |||
<categorytree mode=categories hideroot=on>All</categorytree> | |||
</div> | |||
Latest revision as of 18:51, 6 May 2025
⚠
There is a planned outage that may affect one or more services at ISI.
Please visit the Notices page for more information.
Welcome to the JHU Information Security Institute's Support Wiki Here we provide documentation on how to use many of our services.
If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail isisupport@jh.edu or call 410-516-4898
Hours
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except University Staff Holidays.
Office Hours are Monday Through Friday from 12:00pm until 4:00pm Eastern via Zoom except for University Staff Holidays.
What IT Services Do We Provide?
New to ISI? Here is a list of the many services provided by ISI Support.
Operational Status of ISI Servers/Services/Labs
Please see our Notices page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.
Note: this wiki is only modifiable by administrators.