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[[Category:General Information]]
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''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.


Consult the [https://www.mediawiki.org/wiki/Special:MyLanguage/Help:Contents User's Guide] for information on using the wiki software.
If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] (<span style="color:#f00">As of January, 2026,</span> ISI IT support is provided by WSE IT, but you use this email address to submit a support ticket.)


== Getting started ==
= What IT Services Do We Provide? =
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Configuration_settings Configuration settings list]
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:FAQ MediaWiki FAQ]
 
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language]
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.  
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Combating_spam Learn how to combat spam on your wiki]
 
'''Note: this wiki is only modifiable by administrators.'''
 
= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Latest revision as of 13:23, 6 January 2026

Welcome to the JHU Information Security Institute's Support Wiki Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail isisupport@jh.edu (As of January, 2026, ISI IT support is provided by WSE IT, but you use this email address to submit a support ticket.)

What IT Services Do We Provide?

New to ISI? Here is a list of the many services provided by ISI Support.

Operational Status of ISI Servers/Services/Labs

Please see our Notices page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

Note: this wiki is only modifiable by administrators.

Categories