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= Welcome to the JHU Information Security Institute's Support Wiki =
[[Category:General Information]]
 
[[File:Malone-exterior.jpg|border|400px|right]]
''' Welcome to the JHU Information Security Institute's Support Wiki '''
Here we provide documentation on how to use many of our services.
Here we provide documentation on how to use many of our services.


If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail support@isi.jhu.edu or call 410-516-4898
If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:isisupport@jh.edu isisupport@jh.edu] (<span style="color:#f00">As of January, 2026,</span> ISI IT support is provided by WSE IT, but you use this email address to submit a support ticket.)


We are typically available 10:00am to 6:00pm Monday through Friday, except [https://hrnt.jhu.edu/documents/holiday_calendar.pdf university holidays].
= What IT Services Do We Provide? =
New to ISI? Here is a list of the many [[Service_Catalog|services provided by ISI Support.]]


= What I.T. Services Do We Provide? =
= <span style="color:#f00">Operational Status</span> of ISI Servers/Services/Labs =
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.


New to ISI? Here is a list of the many services provided by ISI Support.
'''Note: this wiki is only modifiable by administrators.'''
 
= Operational Status of ISI Servers/Services/Labs =
 
Please see our [[Notices]] page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.  


'''Note: this wiki is only modifiable by the administrators.'''
= Categories =
<div id=main-page-categories>
<categorytree mode=categories hideroot=on>All</categorytree>
</div>

Latest revision as of 13:23, 6 January 2026

Welcome to the JHU Information Security Institute's Support Wiki Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail isisupport@jh.edu (As of January, 2026, ISI IT support is provided by WSE IT, but you use this email address to submit a support ticket.)

What IT Services Do We Provide?

New to ISI? Here is a list of the many services provided by ISI Support.

Operational Status of ISI Servers/Services/Labs

Please see our Notices page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

Note: this wiki is only modifiable by administrators.

Categories