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| [[Category:General Information]] | | [[Category:General Information]] |
| {{Covid19}}
| | = Service Status = |
| = Service Status= | | All services are fully operational. |
| All services are operating as expected. If you know otherwise, please report any errors or outages to [mailto:support@isi.jhu.edu support@isi.jhu.edu] | |
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| = Planned Outages =
| | Please report any errors or outages to [mailto:isisupport@jh.edu isisupport@jh.edu] |
| == 2020-06-09 09:00 PM to 11:00 PM - Firewall Update ==
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| Some of you may have noticed that there was a network outage this afternoon causing all ISI networks and systems to become unavailable over a period of about an hour. The outage was caused by our firewall event log filling up space on the device which caused an update to fail.
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| I’ve since resolved the issue, so everything is working again. Unfortunately the *complete* fix will require me to intentionally take the firewall down for a bit. I plan on doing that this evening at 9:00PM EST. I do not anticipate the outage to last more than an hour.
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| If you have any questions or concerns about the outage, [mailto:support@isi.jhu.edu please let me know].
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| Thanks for your patience!
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Latest revision as of 20:58, 17 September 2025
Service Status
All services are fully operational.
Please report any errors or outages to isisupport@jh.edu