Difference between revisions of "Audio-Visual"

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(General Malone Hall A/V Support)
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= About =
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#REDIRECT [[Category:Audio Visual]]
Malone Hall has advanced '''Audio-Visual''' (A/V) equipment installed throughout the building. Many rooms (offices & seminar/conference rooms, etc.) have TV monitors or projectors for displaying your content. One conference room, Malone Hall 107, is configured for presentations and video conferences using Skype and Zoom. Another conference room, Malone Hall 228 is configured for presentations. The [[MSSI Lab]] is configured with a couple projectors for class presentations or small-group work for courses.
 
 
 
= A/V Support =
 
'''NOTE: ISI does not administer or repair general A/V equipment or services within Malone Hall or for Hackerman B-17's lecture hall.'''
 
 
 
[[Category:General Information]]
 
[[Category:Services]]
 
 
 
== General Malone Hall A/V Support ==
 
'''KIT-CATS''' (Krieger Information Technology - Classroom Audiovisual Technology Support):
 
* [http://web1.johnshopkins.edu/classrooms/avservices Website]
 
* (410) 516-6699 (calling will provide you faster service.)
 
* [mailto:kitcats@jhu.edu kitcats@jhu.edu]
 
 
 
If you are using one of the Malone Hall conference rooms (MH-107 or MH-228) and have an A/V issue, please contact Kit-cats directly by phone for quickest response.
 
 
 
'''NOTE: Kit-cats should not ask you for a charge number for servicing those specific rooms. If they do, please contact either: [mailto:emaher2@jhu.edu Erin Maher-Moran] at x6-4733 (Multimedia Services Manager - KIT-CATS) or [mailto:mikev@jhu.edu Mike Vanschoorisse] at x6-0490 (Krieger IT Manager).'''
 
 
 
The MH-107 conference room has a PC that you can log into with your JHED ID. Once logged in, you can use Skype or Zoom. If you have any issues with this PC, please contact the [mailto:wsehelp@jhu.edu WSE IT Team]. They are the only ones who administer this system.
 
 
 
For A/V issues in Malone Hall-based rooms not listed above (for example, offices or meeting rooms not listed above), for fastest service, you can contact Kit-cats directly. Alternatively, if you are ISI-affiliated, you can email [mailto:support@isi.jhu.edu support@isi.jhu.edu] with a complete problem description. We will then pass your request over to Kit-cats who will handle the job from there.
 

Latest revision as of 15:22, 7 February 2019