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We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ | We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays]. | ||
[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays]. | [[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays]. | ||
Latest revision as of 19:56, 24 April 2025
Welcome to the JHU Information Security Institute's Support Wiki Here we provide documentation on how to use many of our services.
If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail isisupport@jh.edu or call 410-516-4898
Hours
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except University Staff Holidays.
Office Hours are Monday Through Friday from 12:00pm until 4:00pm Eastern via Zoom except for University Staff Holidays.
What IT Services Do We Provide?
New to ISI? Here is a list of the many services provided by ISI Support.
Operational Status of ISI Servers/Services/Labs
Please see our Notices page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.
Note: this wiki is only modifiable by administrators.