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[[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays]. | [[Office Hours]] are Monday Through Friday from 12:00pm until 4:00pm Eastern via [https://support.zoom.us/ Zoom] except for [https://hr.jhu.edu/benefits-worklife/time-off/holidays/ University Staff Holidays]. | ||
== Upcoming Vacation - | == Upcoming Vacation - October 22nd to October 27th, 2025 == | ||
ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] . | ISI Admin Staff will not be available. Please direct emergency requests to [mailto:support@cs.jhu.edu support@cs.jhu.edu] . | ||
Revision as of 20:29, 19 October 2025
Welcome to the JHU Information Security Institute's Support Wiki Here we provide documentation on how to use many of our services.
If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail isisupport@jh.edu or call 410-516-4898
Hours
We are typically available 10:00am to 6:00pm Eastern Monday through Friday, except University Staff Holidays.
Office Hours are Monday Through Friday from 12:00pm until 4:00pm Eastern via Zoom except for University Staff Holidays.
Upcoming Vacation - October 22nd to October 27th, 2025
ISI Admin Staff will not be available. Please direct emergency requests to support@cs.jhu.edu .
What IT Services Do We Provide?
New to ISI? Here is a list of the many services provided by ISI Support.
Operational Status of ISI Servers/Services/Labs
Please see our Notices page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.
Note: this wiki is only modifiable by administrators.