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Welcome to the JHU Information Security Institute's Support Wiki Here we provide documentation on how to use many of our services.

If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail support@isi.jhu.edu or call 410-516-4898

Hours

We are typically available 10:00am to 6:00pm Monday through Friday, except university holidays.

Office Hours are Monday Through Friday from 12:00pm until 4:00pm via Zoom except for University Staff Holidays.

Upcoming Vacation - August 26th to September 4th, 2023

ISI Admin Staff will not be available. Please direct emergency requests to support@cs.jhu.edu . For MSSI account activation issues, please contact joseph.carrigan@jhu.edu .

What IT Services Do We Provide?

New to ISI? Here is a list of the many services provided by ISI Support.

Operational Status of ISI Servers/Services/Labs

Please see our Notices page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.

Note: this wiki is only modifiable by administrators.

Categories