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If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:support@isi.jhu.edu support@isi.jhu.edu] or call 410-516-4898 | If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail [mailto:support@isi.jhu.edu support@isi.jhu.edu] or call 410-516-4898 | ||
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| + | == Hours == | ||
We are typically available 10:00am to 6:00pm Monday through Friday, except [https://hrnt.jhu.edu/documents/holiday_calendar.pdf university holidays]. | We are typically available 10:00am to 6:00pm Monday through Friday, except [https://hrnt.jhu.edu/documents/holiday_calendar.pdf university holidays]. | ||
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| + | "[https://wse.zoom.us/j/192443216 Office Hours]" are Monday Through Friday from 12:00pm until 4:00pm via [https://support.zoom.us/ Zoom]. | ||
= What IT Services Do We Provide? = | = What IT Services Do We Provide? = | ||
Revision as of 11:32, 21 December 2018
Contents
Welcome to the JHU Information Security Institute's Support Wiki
Here we provide documentation on how to use many of our services.
If you need assistance with any of the documentation, or if you need computer assistance with machines or services we support, please e-mail support@isi.jhu.edu or call 410-516-4898
Hours
We are typically available 10:00am to 6:00pm Monday through Friday, except university holidays.
"Office Hours" are Monday Through Friday from 12:00pm until 4:00pm via Zoom.
What IT Services Do We Provide?
New to ISI? Here is a list of the many services provided by ISI Support.
Operational Status of ISI Servers/Services/Labs
Please see our Notices page for a list of planned/unplanned service outages, MSSI Lab availability, and other important notifications.
Note: this wiki is only modifiable by administrators.
